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FAQ

  • You can return items within 30 days of receiving your order. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. For detailed return instructions, please refer to our Shipping & Returns Policy on the website.

  • We offer Standard and Express shipping options across Europe. Shipping rates and estimated delivery times are calculated at checkout based on your location. We send our packages via DPD, DHL and InPost couriers.

  • Once your order has shipped, you will receive a confirmation email with a tracking number or a link to your tracking.

  • We provide a sizing guide on each product page to help you select the right size. If you're unsure, feel free to contact our customer service team for assistance, We are happy and open to help you :)

  • You can reach our customer service team via email at support@michiovenne.com. We are available to assist you Monday through Friday.

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